QNAP has launched AI Genius, an intelligent assistant on its own website. The tool provides fast access to technical documentation, product advice, and solutions, with a focus on data security and multilingual support.
The assistant is directly integrated with the official QNAP knowledge base and uses natural language processing to interpret user queries. Whether it involves complex system configurations or routine maintenance, AI Genius provides clear and practical guidance.
In-house architecture with a focus on security
AI Genius runs on an internally developed AI framework that meets enterprise security standards. All user interactions remain within QNAP’s secure environment, ensuring no data is sent to external cloud platforms. This allows companies and individual users to maintain full control over their data privacy.
Additionally, users can enter their implementation requirements using natural language. AI Genius analyzes these needs and suggests appropriate model recommendations, specification comparisons, and installation tips, simplifying the purchasing process.
Availability and objectives
The assistant is now available on the official QNAP website. According to Lucas Yang, Director of Digital Transformation at QNAP, the goal was to save users time while providing reliable data security. AI Genius functions not only as a search tool, but also as a digital assistant that can answer questions at any time.