Research by Insight Enterprises shows that although confidence in AI is increasing among companies, large-scale implementation is lacking.
Research by the American research firm Insight Enterprises reveals that 57 percent of organizations have “a great deal of confidence” in the reliability of AI for their core processes. Yet, the technology is barely applied on a large scale. Six out of ten organizations are still in a testing or pilot phase. Only 24 percent effectively deploy AI in production for clearly defined applications.
Strategy in Place, Execution (not yet)
Belgian companies score better than the EMEA average in strategic preparation. Nearly 47 percent of Belgian respondents have a clear AI strategy with accompanying pilot projects. This is more than the average of 39 percent in the EMEA region. However, a good strategy does not immediately translate into implementation. According to the research, no company in Belgium considers AI to be fully integrated. In the rest of the EMEA region, that figure is 5.4 percent.
According to Insight, this indicates that companies are ‘stuck’ in the testing phase. Belgian IT leaders report feeling the least comfortable with autonomous AI decisions and have the lowest confidence in AI reliability within Europe.
Why is that?
The research shows that a lack of confidence is not the main reason for not using AI. More significant obstacles are technological integration issues (36%), a lack of skills (23%), cultural resistance (17%), and gaps in governance and compliance (14%).
The dilemma between cloud or on-premises also plays a role. More than half of the companies opt for cloud-based AI, although 44 percent still prefer on-premises solutions. The research states that these choices are driven by control, regulation, and performance. Only five percent of European companies have fully integrated AI.