Salesforce continues its layoffs, letting 86 people go, mainly employees in sales, administration, and technology.
Salesforce is carrying out a new round of layoffs, particularly affecting teams working on Agentforce AI, Mulesoft and Marketing Cloud. A WARN notice in California shows that 86 jobs are being eliminated, with pay continuing until August 7 and severance packages of up to six months.
The layoffs at Salesforce affect employees in sales, general administration, and technology, according to the official notice. Jobs have also been cut in Washington and outside the United States, according to insiders. The measure follows earlier layoffs in January, when fewer than 1,000 positions were eliminated.
Focus on AI development
In recent months, Salesforce has been grappling with concerns that AI models and tools could replace traditional software, including its core CRM offering. The company’s stock price fell by more than 30 percent this year. To address this, Salesforce is investing in its own AI solutions.
Agentforce, a key product, reached the milestone of $1 billion in annualized revenue last month. However, according to previous reports, usage was low, and the functionalities did not always live up to the promises made in demos.
No impact on core teams
An insider emphasizes that the layoffs do not affect the core Agentforce teams. Furthermore, employees aged 60 and older will receive four additional weeks of severance pay. Salesforce did not respond to requests for comment. At the end of January, the company still had more than 80,000 employees.