After a two-year testing phase, anyone with an iPhone, iPad or Android device will be able to use the Walkie Talkie feature within Microsoft Teams.
The new functionality primarily targets so-called “front-line employees,” who are the first contact with the customer and perform day-to-day operational activities within a company.
“Unlike analog devices with unsecured networks, customers no longer have to worry about crosstalk or eavesdropping by outsiders,” argues Emma Williams, Corporate VP for Modern Workplace Verticals at Microsoft.
After a two-year testing phase, anyone can use the feature on a tablet or smartphone (iPad, iPhone or Android). Walkie Talkie works over both Wi-Fi and mobile data.
Manufacturers of rugged smartphones have been using the feature within Microsoft Teams since the start of the testing phase thanks to an additional button. This so-called push-to-talk button automatically activates the Walkie Talkie function so that employees do not have to manually open the Teams app each time. Rugged devices from Zebra and Samsung, among others, have such a specific button that you can configure.
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