Pax8 shines its light on growing AI and the future of MSPs

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The first European Pax 8 conference Beyond EMEA ’24 focused primarily on the growth of artificial intelligence and the importance of security measures for managed service providers.

Pax8 is booming

Pax8, a fast-growing player in cloud commerce, supports businesses by offering cloud solutions through their marketplace. The focus of the EMEA ’24 event was on collaboration, community and, most importantly, the power of AI to boost efficiency and innovation.

One of the highlights was the announcement of the Voyager Alliance platform, which enables companies to improve their cloud strategies. The message “to stand still is to go backwards” echoed frequently and in various wordings throughout the conference. Pax8 understands that companies need to adapt their strategies to keep up with the lightning-fast technological developments.

So the Americans are working with companies like Microsoft and Crowdstrike to deliver the best possible technology in terms of security and innovation. That top-notch security service is crucial, because cyber attacks are only increasing.

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Embracing AI

The main theme was the impact and future of AI. Pax8 CEO Scott Chasin outlined a comprehensive short- and long-term vision of the future. In it, he said AI is not just a tool for automation, but a driver of innovation.

The genius is now out of the bottle.

Pax8 CEO Scott Chasin

According to Chasin, the technology behind artificial intelligence is growing at a rapid pace. He noted: “New neural networks and innovative architectures that learn and adapt, combined with an influx of capital, massive amounts of training data and accelerated GPU performance, have created a scenario where AI capabilities are doubling every two to four months. That’s an insane growth rate. The speed of change is relentless, and so is our appetite for it.”

In addition, Chasin said artificial intelligence will help companies increase efficiency and reduce costs. “Starting next year, AI will be integrated into every aspect of our work, our technology and our lives. We believe that 60 to 80 percent of all software is going to be written by AI,” the CEO said.

We must also not lose sight of cybersecurity. “Attackers are already using AI capabilities, and it is only a matter of time before AI-driven attacks will become more widespread.” Companies can anticipate this by using AI themselves to detect, identify and, of course, try to prevent such attacks.

Total disruption

In the long term, he predicts a total disruption of the business landscape. “By 2030, most MSPs will be fully autonomous, routine tasks and support will be completely automated by AI. This will allow your company to focus more on strategic, high-value activities.” Every business will have an AI agent, just as businesses today rely on websites or email, through “Agent As A Service.

Managed service providers have no choice but to embrace these technological changes. “We don’t just tell you what direction the wind is blowing. We give you sails to face that wind.” he said, making it clear that Pax8 wants to help them do that and thus discover the full potential of technology. The statement is also a subtle reference to the Voyager Alliance portal.