Canva backs down after criticism and does not implement price increase for all

Canva backs down after criticism and does not implement price increase for all

Canva will extend the old pricing for early users of Canva Teams. At the same time, the company is introducing a new Pricing Promise that puts fairness and transparency at the heart of future pricing decisions.

Canva announced today that early users of the Canva Teams plan will keep their original rates. Last month, a new pricing structure was introduced where teams of three or more pay $10 per person per month. This was introduced to reflect the added value of the product, the brand said.

However, community feedback indicated that this transition came too soon for some early users. As a “thank you” for their loyalty, these users will now retain their original rate without having to take action.

Introduction of a price promise

In addition to extending the old price for early users, Canva is introducing a new “price promise. This promises affordable pricing, with no hidden fees, for both premium plans and free options for individuals, non-profits and schools.

In addition, future price changes will be announced at least 60 days in advance, and regional pricing will take into account local economic conditions.

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Canva backs down after criticism and does not implement price increase for all