‘ServiceNow will be the next hyperscaler’ and 11 other one-liners from CEO Bill McDermott CEO Bill McDermott shares his vision for the future of the enterprise with his unique flair at Knowledge 2026. Amidst th…
At Knowledge 26, ServiceNow goes all-in on AI, addressing the blind spots and how to keep everything under control At its annual Knowledge conference in Las Vegas, ServiceNow is positioning itself at the center of the agentic enterpris…
ServiceNow rolls out AI specialists for IT, CRM, HR, and security ServiceNow is expanding its Autonomous Workforce with new AI specialists for IT, CRM, employee services, and security &…
ServiceNow extends AI Control Tower to Microsoft Agent 365 and Nvidia infrastructure ServiceNow is expanding its AI Control Tower with integrations for Microsoft and Nvidia. The management platform now con…
ServiceNow launches Otto: a single AI experience across all enterprise systems Otto brings together Now Assist, Moveworks, and the previously announced AI Experience into a single entry point for emp…
ServiceNow integrates Armis and Veza into Autonomous Security & Risk for the agent era ServiceNow is consolidating its recent acquisitions, Armis and Veza, into Autonomous Security & Risk—a new platform desi…
ServiceNow integrates AI across its entire portfolio ServiceNow integrates AI into its full portfolio and introduces Context Engine and Build Agent.
ServiceNow launches Autonomous Workforce: AI specialists that think and act ServiceNow launches Autonomous Workforce, a series of AI specialists that autonomously perform tasks within a controlled…
ServiceNow acquires Pyramid Analytics to integrate AI deeper into workflows ServiceNow is set to acquire Pyramid Analytics. With this acquisition, the company aims to bring analytical capabilities…
ServiceNow integrates Claude into enterprise platform ServiceNow and Anthropic are working more closely together. Claude will be the new ‘preferred model,’ and ServiceNow is…
ServiceNow integrates AI from OpenAI for real-time voice control, among other things ServiceNow expands its collaboration with OpenAI through the integration of GPT-5.2 and new AI-driven voice control, amo…
ServiceNow Announces Acquisition of Armis for $7.75 Billion With the acquisition of Armis, ServiceNow aims to expand its cybersecurity and risk management offerings to IT, operatio…
The Benelux: the ideal breeding ground for ServiceNow’s AI ambitions? ServiceNow wants to put AI to work: that’s not a groundbreaking proposition, but the way they do it, and the platform th…
New Veeam app integrates backup management into ServiceNow Veeam introduces the Veeam App for ServiceNow, a connection between the Veeam Data Platform and the ServiceNow AI Platfo…
ServiceNow acquires identity security provider Veza ServiceNow plans to acquire identity security specialist Veza to expand its Security and Risk portfolio. Veza’s technolo…
‘ServiceNow to acquire Veza for over $1 billion’ According to sources at The Information, ServiceNow is looking to acquire the start-up Veza. According to The Informatio…
ServiceNow Pushes AI Tower Platform into Microsoft Ecosystem ServiceNow’s AI platform now works with Microsoft services. ServiceNow integrates its AI platform with Microsoft 365, Co…
Dynatrace and ServiceNow Join Forces for Automated IT Activities Dynatrace and ServiceNow deepen their strategic collaboration to help organizations automate IT processes using AI. Dyna…
ServiceNow Introduces AI Experience: Front Door for Enterprise AI ServiceNow launches AI Experience. AI Experience is intended to be the central gateway to AI within organizations. The i…
ServiceNow launches Zurich for secure and scalable AI integration ServiceNow’s Zurich release introduces new tools for AI-driven workflows, natural language vibe coding, and enhanced sec…
AI Maturity in Europe Declines despite Rising Investments The Enterprise AI Maturity Index by ServiceNow examines the AI maturity of companies in Europe and the Middle East. A ne…
ServiceNow Puts AI Agents to Work ServiceNow makes it clear that AI agents are no longer future music, but shows how these ‘digital twins’ are already per…
ServiceNow Introduces Autonomous IT Functions with AI Agents ServiceNow adds AI agents to its platform to proactively manage IT processes and resolve issues before they occur. Servi…
ServiceNow Launches New AI Platform for All Business Departments ServiceNow has launched an AI platform supported by AI Control Tower. ServiceNow introduces a new AI platform at its ann…
ServiceNow: ‘More Than Half of Belgian Consumers Find AI Chatbots Impersonal’ Belgians Prefer Human Customer Service Over AI Chatbots, Although They Expect the Latter to Quickly Improve in Recognizi…
ServiceNow Introduces Yokohama Release with AI Agents and Improved Workflow Solutions ServiceNow introduces the Yokohama platform release with AI agents, improved workflow automation, and observation tools…
ServiceNow acquires Moveworks for $2.85 billion ServiceNow Announces Acquisition of Moveworks for $2.85 Billion ServiceNow Acquires Moveworks for $2.85 Billion, the Com…
ServiceNow and SoftwareOne join forces for IT modernization in the cloud ServiceNow and SoftwareOne enter strategic partnership to accelerate IT modernization in the cloud by combining workflow…
ServiceNow can also run on-prem Customers who prefer that may run ServiceNow on their own servers, if they have the right hardware. ServiceNow does pref…
ServiceNow works on mobile apps for real-time insights ServiceNow’s new mobile apps work in conjunction with Impact, a product the manufacturer announced last month. Impact is…
NTT partners with ServiceNow for private 5G rollout NTT is joining forces with ServiceNow to offer customers a total digitization solution that leverages a private 5G netwo…
ServiceNow points to structural digitization for good quarterly results According to ServiceNow, the current wave of digitization is more than a reaction to the pandemic. The structural shift…
