Users will soon be able to interact with Commvault’s solutions via ChatGPT and Claude.
Commvault introduces an AI interface that allows businesses to control backups and cyber resilience tasks using natural language. The solution leverages Commvault’s proprietary Model Context Protocol (MCP) server, thereby connecting enterprise environments with business generative AI platforms like OpenAI’s ChatGPT Enterprise and Anthropic’s Claude.
By utilizing an MCP server, Commvault does not need to embed its own GenAI assistant. Existing AI models can interact with Commvault’s solutions through the server.
Natural Language
The new interface enables the use of Commvault Cloud through natural language conversations. Employees can ask questions and issue commands, such as creating or checking backup tasks. The AI assistant performs these actions within the organization’s access rights and policies. The MCP server ensures authentication, encryption, and compliance with internal security guidelines.
According to Commvault, this approach enables faster and more secure automation of routine security tasks. The company emphasizes that customer data is not used to train external AI models and that full control remains with the user.
Management and Policy
Every interaction with Commvault Cloud occurs via the MCP server, which is designed to ensure policy-driven access, auditability, and compliance with risk management standards such as NIST.
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For businesses, this means they can automate tasks through simple instructions, without compromising security or compliance. The solution supports all workloads covered by Commvault Cloud and works with existing GenAI platforms.
The MCP server will enter private early access in November 2025 during the Commvault Shift 2025 event. A public trial phase will follow in early 2026, with global availability in the spring of that year.